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Policies:

Terms of Sale
Merchants
Shipping
Returns and Exchanges
Lost and Stolen Cards
Privacy
Security

Terms of Sale
JUMP Cards are redeemable at www.thegiftcardboutique.com for gift certificates of merchants listed on the website. The JUMP Cards cannot be used on the websites or in the stores of any of The Gift Card Boutique participating merchants. JUMP Cards may also be redeemed by calling 1-866-387-8073 if a person does not have Internet access. If the amount of your purchase is greater than the value of your JUMP Cards, your credit card will be charged for the excess amount. Promotional JUMP Cards may have shorter expiration periods than regular JUMP Cards and are not subject to replacement. Promotions are not valid when redeeming JUMP Cards. JUMP Cards are not valid for prior purchases and are redeemable only by residents of Canada. 

All orders are subject to a verification process, and any information submitted that does not verify with a customers financial institutions may cause delays. 

Merchants
The merchants available at thegiftcardboutique.com are subject to change. Preferred One Inc., owner of The Gift Card Boutique, makes no guarantee that the merchants will remain the same or that a particular merchant will be available at all times. The customer is subject to the limitations and rules of the merchant’s gift certificate(s) redeemed with the JUMP Cards. Preferred One Inc. is not responsible for any restrictions or terms and conditions of any merchant's gift certificate. Preferred One Inc. is not responsible for merchants that are no longer in business or that change their locations. The merchant locations listed at this site are listed as a guide only and Preferred One Inc. does not guarantee the accuracy of this information. Preferred One Inc. does not assume responsibility or liability for the actions, product, or content of any merchant. 

Shipping
The Gift Card Boutique does not ship to international addresses. Orders with a certificate value of more than $250.00 must be shipped via Purolator. Purolator deliveries may not be sent to a Post Office Box. Emailable and physically shipped certificates are subject to the same verification rules, which could prevent an emailable certificate from being sent the same day as the day of order. All orders are subject to a verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays. Preferred One Inc. is not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.
The JUMP Card or gift card package is delivered by Purolator (signature required) within 48 hours of payment confirmation of your order. The cost for shipping and handling is $10.00.
Canada Post shipping by general mail delivery is available at a cost of $2. Cards will arrive within 7 business days. Preferred One Inc. is not responsible for undelivered merchandise due to incorrect address information or misdirection by Canada Post.  The purchaser will be responsible for any additional shipping costs involved in re-shipping returned packages. Notification of any problem with your order must occur immediately upon receipt of your order.

Please Note: Orders must be placed by 12 PM EST in order to be processed on the same day. Any orders received after this time will be processed the next business day. Orders placed on Saturday and Sunday will be processed the next business day.


Returns and Exchanges
Given the cash-like nature of gift cards, Preferred One Inc. is unable to accept returns for any reason other than a damaged gift card. Preferred One Inc. will, however, evaluate justifiable situations on a per-case basis in an effort to provide our customers with the best experience possible.  If you have received the wrong gift certificates due to an error by The Gift Card Boutique or Preferred One Inc., you can exchange those gift certificates. Please call us at 1.866.387.8073 x2226 to speak with Customer Service agent and we will make arrangements with you to exchange the gift certificates.

Lost and Stolen Cards
Preferred One Inc. will not replace a gift certificate that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 13 days of the shipment date, Preferred One Inc. may cancel and replace such order, provided the holder submits to Preferred One Inc. a properly completed Affidavit of Claimant/Lost Certificate within 60 days of the shipment date. Upon receipt of such affidavit and provided a balance remains on the certificate(s) from such order, Preferred One Inc. will initiate a review process. The certificate may or may not be replaced, depending upon the outcome of such review. Preferred One Inc. will not replace any lost or stolen certificates if the Affidavit of Claimant/Lost Certificate was not received within the 60-day period. To initiate the investigation, the customer should call 1-866-387-8073 

Privacy
It is Preferred One Inc.'s policy to respect the privacy of its customers and of personal electronic communication. Preferred One Inc. will not share a customer's email address or other specific personal information (e.g. name, address, age) for marketing purposes without such customer's consent. Preferred One Inc. reserves the right to cooperate fully with provincial, local, and federal officials in any investigation relating to any content (including personal or private electronic communication transmitted on The Gift Card Boutique) or purported unlawful activities of any customer. 

Security
The Gift Card Boutique uses the industry standard security protocol Secure Socket Layer (SSL) to encode sensitive information (such as your credit card number) that passes between you and The Gift Card Boutique. SSL makes your online purchases extremely safe - just as secure as using your credit cards anywhere else. The Gift Card Boutique is continuously reviewing new ways to improve security and encryptions.

THE GIFT CARD BOUTIQUE · info@thegiftcardboutique.com · 1.866.929.JUMP
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